Cancellation Policy

Last updated: January 1, 2026

Live Training Courses

30+ Days Before Course Date

Full refund or free transfer to another date/location.

15-29 Days Before Course Date

50% refund or free transfer to another date/location.

Less Than 15 Days Before Course Date

No refund. One free transfer to a future date within 12 months, subject to availability.

No-Shows

No refund or transfer for no-shows without prior notification.

Online Courses

Online course purchases are eligible for a full refund within 7 days of purchase, provided less than 25% of the course content has been accessed. After 7 days or upon completion of more than 25% of content, online courses are non-refundable.

Membership Plans

Membership plans may be cancelled within 14 days of purchase for a full refund, provided no membership benefits have been used. After 14 days, memberships are non-refundable but remain active through the membership period. Unused course credits included with membership packages do not carry over to the next membership period.

How to Request a Cancellation

To request a cancellation or transfer, please contact our team at info@facialinjectables.com or call 800-555-0199. All cancellation requests must be submitted in writing via email.

Company-Initiated Cancellations

In the rare event that Facial Injectables cancels a course due to unforeseen circumstances, enrolled participants will receive a full refund or the option to transfer to the next available course date at no additional cost.